GENERAL QUESTIONS
How long does a vehicle restoration typically take?
+
Timelines vary by project complexity, but most full restorations take 3-6 months. We provide a detailed project roadmap after the initial assessment.
Do you offer any warranties on bodywork and paint?
+
Absolutely. We stand by our craftsmanship with a 5-year structural warranty and a 2-year high-gloss finish guarantee on all premium paint projects.
Can I see progress photos of my car during the repair?
+
Yes. Every customer receives access to a digital service record with weekly photo updates, ensuring full transparency throughout the repair lifecycle.
Do I need to book an appointment for an inspection?
+
We highly recommend booking a pre-inspection appointment to ensure our lead technical consultant is available to provide a comprehensive analysis.
What happens if additional damage is found during stripping?
+
If hidden issues arise, we pause work and contact you immediately with photos and a supplementary quote for approval before proceeding.
Service-Specific FAQs
How accurate is your color matching?
We utilize advanced computerized spectrophotometers to analyze your vehicle's current paint profile, ensuring a 100% seamless factory-level match even on aged or faded surfaces.
Is mechanical work included in body services?
Currently, we focus on technical bodywork and paint refinement. However, our dedicated Advanced Mechanical Division is launching soon to provide comprehensive chassis and engine diagnostics.
What body repair techniques are used?
Our specialists employ precision panel tinkering and structural alignment techniques. Every structural repair is validated for integrity before moving to the refinishing stage.
Do you assist with insurance documentation?
Yes. Every project includes digital documentation and before-and-after photo evidence to help provide transparency for insurance appraisal and vehicle history tracking.
Booking & Payment FAQs
Here’s everything you need to know about booking and payments.
Does Apex Groups offer online payment options?
Which credit cards are accepted at the workshop?
Is a deposit required upon booking major repairs?
Can I pay for restoration projects in installments?
Still have questions?
Contact us directly via WhatsApp or call us — we’re happy to assist.